ISO 9001 is an internationally recognized quality management system. ISO 9001:2008 certifications have been in place for over a decade how and are used by both customers and companies as a method of controlling their quality.

Ensures sustained customer satisfaction by producing delivering services and providing support function that meet customer needs and expectation. It is based on 8 quality management principles:

1. Customer principles

2. Leadership

3. Involvement of people

4. Process approach

5. System approach to management

6. Continual improvement

7. Fact based decision making

8. Mutually beneficial supplier relationship

 

The ISO 9001 standard helps you develop a Quality Management System (QMS) to meet your customers' quality requirements while continually improving operational processes. Since the standard is neither industry- nor product-specific, it may be used by any organization that provides a product or service.

The result of using ISO 9001 is shorter lead times, high delivery reliability, and consistently high quality of services and products, benefiting both your customers and your business.